Title:  HRIS Analyst, SuccessFactors

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team. 
 

HRIS Analyst – SAP SuccessFactors Specialist
Are you a tech-savvy problem solver who thrives in a collaborative, global environment? Do you love finding innovative solutions, automating processes, and leveraging cutting-edge technology to drive meaningful change? If so, we want YOU to be a part of our team! As an HRIS Analyst reporting to the Global Systems Operations Manager, you’ll join a culture that champions teamwork, autonomy, career growth, and support. This role is pivotal to enhancing our HR operations, as you’ll bring expertise in SAP SuccessFactors and a passion for continuous improvement. You’ll work with a global team to implement and optimize new features, ensuring our HR systems are not just functional but transformative.
This is your opportunity to step into a dynamic environment where your ideas matter and your skills make a global impact.

What You'll Do:
•    Collaborate Globally: Support HR teams across the world with SAP SuccessFactors modules, including Employee Central, Onboarding, Recruiting, CPM, Benefits, Time Off, and Performance Management.
•    Be the Go-To Expert: Provide timely troubleshooting, support, and resolution of system issues for end users while fostering system adoption.
•    Champion Innovation: Design and customize workflows, settings, and business rules to align with organizational needs, leveraging SuccessFactors- ECC (Employee Central)’ latest features to automate processes.
•    Drive Data Excellence: Monitor interfaces, audit data for accuracy and integrity, and ensure compliance with GDPR and PII regulations.
•    Lead Learning: Create and deliver training materials, user guides, and process documentation to empower HR teams and employees.
•    Own Release Management: Stay ahead of SAP SuccessFactors updates, managing system enhancements and executing robust testing plans.
•    Optimize Time Off Modules: Troubleshoot and refine time-related functionalities, from accrual rules to holiday calendars, ensuring seamless time-off management.
•    Enhance Processes: Support ad-hoc HRIS projects, ensuring our systems evolve to meet the needs of a growing and dynamic organization.

What We're Looking For:
•    Technical Expertise: 2+ years of experience administering, configuring, and developing SuccessFactors-EC (Employee Central) in complex environments.  Preference given to applicants experienced or possessing knowledge of SAP ECC(SAP ECC (SAP ERP Central Component)
•    Problem-Solving Mastery: Analytical skills to tackle ambiguous challenges and find innovative solutions.
•    Data Wizardry: Proven ability to audit, analyze, and interpret HRIS(SuccessFactors) data with a focus on accuracy and completeness.
•    Communication Savvy: Strong ability to translate technical concepts into practical insights for stakeholders at all levels.
•    Integrity and Discretion: High standards for handling sensitive and confidential information.
•    Proactive Learner: Excited to explore new system features, identify opportunities for automation, and stay ahead of the curve.
•    Team Player: A collaborator who thrives in a global, diverse, and supportive team environment.

Why Join Us?
•    Global Collaboration: Work alongside talented colleagues from around the world, leveraging diverse perspectives to solve complex challenges.
•    Empowered Autonomy: Take ownership of your work and contribute directly to organizational success.
•    Supportive Culture: Join a team that values growth, learning, and innovation.
•    Career Growth: This is more than a job—it’s a platform for building your career in HR technology and beyond.

Ready to make a difference?
Join our team and help shape the future of HR technology with your expertise in SAP SuccessFactors. Together, we’ll automate, innovate, and elevate our global HR operations!
 

Location: This is a remote opportunity, open to applicants authorized to work in Canada or the United States. Preference given to applicants based in Eastern Time Zone. #LI-Remote
Salary Range: $80,000 to $90,000 CAD “Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation.” 
 

Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.