Title:  Senior QA Engineer

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Senior QA Engineer – Quality Strategy & AI-Driven TestingThis role exists to elevate how quality is defined, owned, and scaled within a high-impact engineering team building complex logistics and navigation solutions. You will ensure that quality is not an afterthought but a measurable, embedded discipline; leveraging modern automation and AI-driven approaches to deliver reliable, safe, and high-performing systems as the business grows.Outcomes — What Success Looks LikeEstablish a measurable quality strategy adopted across the squad, with clear KPIs (e.g., defect leakage, test coverage, release confidence) within the first 6–12 months.Reduce production defects and incident rates by implementing proactive quality practices and early risk detection (Shift Left), targeting a measurable decrease within 12–18 months.Increase automated and intelligent test coverage across web, mobile, and API layers, prioritizing high-risk areas and improving regression efficiency by at least 30%.Embed quality ownership across engineering and product teams, demonstrated by increased developer-led testing and shared accountability for release outcomes.Implement AI-assisted testing approaches that improve defect detection speed and test effectiveness, with clear efficiency gains in test cycles.Standardize and optimize QA processes and environments to support scalability, reducing cycle time and improving release predictability.Provide actionable quality insights to influence decisions, ensuring trade-offs are data-driven and aligned with reliability and safety goals.Skills & Competencies — How the Work Gets DoneQuality Strategy & Engineering ExpertiseStrong experience defining and driving quality strategy within Agile teamsDeep understanding of SDLC, modern testing methodologies, and Shift Left practicesAbility to define, track, and act on quality and engineering metricsExperience improving QA and engineering processes for scalability and efficiencyExcellent written and verbal communication in English.Technical & Testing CapabilityHands-on experience testing complex systems across web, mobile, and APIsPractical knowledge of automation frameworks (e.g., Selenium, Cypress, Appium, Postman)Solid scripting/programming skills (e.g., Python, JavaScript)Experience with SQL for data validation and test verificationFamiliarity with performance and basic security testing principlesAI & Modern QA PracticesExposure to or strong interest in AI-driven testing approachesAbility to evaluate and implement intelligent automation strategies (not tool-centric)Continuous learning mindset toward emerging QA tools and practicesAnalytical Thinking & Problem SolvingStrong root cause analysis skills with the ability to translate insights into improvementsRisk-based testing mindset focused on impact over activityAbility to operate effectively in ambiguity and drive clarityCollaboration & InfluenceProven ability to influence without formal authority across engineering and productStrong communication skills (written and verbal) with the ability to articulate quality trade-offsComfortable balancing assertiveness with collaborationCulture Add — TEAM ValuesTransparency: Communicates openly about risks, trade-offs, and quality gapsExcellence & Expertise: Continuously raises the bar for quality practices and technical masteryAccountability: Takes ownership of quality outcomes, not just test executionMetric-Driven Results: Uses data to guide decisions and measure successWhat’s in It for YouShape how quality is done, not just executed — You’ll have real influence over engineering practices, tooling, and strategy.Work on complex, high-impact systems in logistics, routing, and safety where quality directly affects real-world outcomes.Grow into a quality leadership role with increasing scope across teams and potential to influence broader organizational standards.High visibility and impact — Partner closely with engineering and product leaders, contributing to key technical decisions.Modern engineering environment — Collaborative, fast-paced, and focused on continuous improvement rather than rigid processes.Autonomy with accountability — You’ll be trusted to define direction and drive outcomes, not just follow instructions.Access to evolving tools and approaches — Including automation frameworks and emerging AI-driven testing practices.Location: This is a remote opportunity, open to applicants authorized to work in Brazil. We are a global organization using English as our primary language, with localized communication where required. At Descartes, you will join a team committed to innovation, reliability, and continuous improvement as we build and support systems that power critical business operations worldwide. #LI-Remote.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.