Title:  Senior Marketing Manager

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Mission — Why the Job Exists

Drive measurable growth for Descartes’ eCommerce solutions by owning and executing a full-funnel marketing strategy that strengthens market positioning, accelerates demand generation, and converts pipeline into revenue across key global markets.

Outcomes — What Success Looks Like

1. Pipeline Growth: Deliver a sustained increase in qualified pipeline (e.g., +30–50% YoY) for eCommerce solutions through integrated marketing programs.
2. Conversion Performance: Improve lead-to-opportunity and opportunity-to-win conversion rates through optimised campaigns, targeting, and messaging.
3. Market Positioning: Establish differentiated, consistent positioning across priority markets, evidenced by improved engagement metrics and competitive win rates.
4. Campaign ROI: Implement KPI frameworks and reporting to consistently achieve or exceed agreed ROI targets across channels (SEO, content, events, partner marketing).
5. Content Impact: Build a high-performing content engine that drives measurable engagement (traffic, downloads, MQLs) and supports all stages of the buyer journey.
6. Stakeholder Alignment: Achieve strong cross-functional alignment with Sales, Product, and Industry teams, reflected in the adoption of marketing programs and revenue contribution.
7. Operational Excellence: Deliver marketing plans on time and within budget, with clear visibility into performance and continuous optimisation.

Skills & Competencies — How the Work Gets Done

Marketing Expertise

• End-to-end B2B marketing leadership across strategy, demand generation, and execution
• Strong command of digital channels: SEO, content marketing, campaign management, and analytics
• Experience in eCommerce, logistics, or supply chain technology environments preferred

Analytical & Strategic Thinking

• Ability to translate data into actionable insights and continuously optimise performance
• Comfortable building GTM strategies, testing hypotheses, and adjusting based on results
• Strong commercial acumen with a focus on revenue impact

Content & Communication

• Exceptional written and verbal communication skills across multiple formats and audiences
• Ability to create compelling, high-quality content and messaging that drives engagement and conversion

Collaboration & Influence

• Proven ability to partner with senior stakeholders and influence cross-functional decisions
• Strong relationship-building skills across Sales, Product, and regional teams

Technical Capability

• Proficiency with CRM, marketing automation, and analytics platforms
• Ability to quickly learn new tools and deeply understand complex solutions

Adaptability & Ownership

• Comfortable operating both strategically and hands-on in a fast-paced environment
• Takes ownership of outcomes with a proactive, problem-solving mindset

Culture Add — TEAM Values

• Transparency: Communicates openly, shares insights, and builds trust across teams
• Excellence & Expertise: Holds a high bar for quality and continuously develops expertise
• Accountability: Owns results end-to-end and delivers on commitments
• Metric-Driven Results: Uses data to guide decisions and measure success

What’s in It for the Candidate

• Impact & Visibility: Play a pivotal role in one of Descartes’ fastest-growing solution areas, with direct influence on revenue and exposure to senior leadership
• Growth Opportunity: Expand scope by shaping global marketing strategy, mentoring others, and contributing to team development
• Autonomy & Ownership: Operate with a high degree of independence while collaborating with experienced global teams
• Dynamic Environment: Work at the intersection of eCommerce, logistics, and technology in a market with strong growth momentum
• Flexible Work Model: Hybrid/remote-friendly environment with opportunities for international collaboration and travel
• Tools & Resources: Access to modern marketing technology, data, and subject matter experts to support execution and innovation

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. 

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com