Title:  Product Manager

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Mission

We are hiring an experienced Product Manager to bring clarity, ownership, and momentum to SellerCloud, one of Descartes’ core e commerce platforms. This role exists to ensure we are solving the right customer problems, making disciplined product decisions, and delivering measurable business outcomes across inventory, order management, shipping, and warehouse workflows. In addition to owning a key SellerCloud product area, this role will work closely with Product Managers across the broader Descartes portfolio to identify opportunities for cross product integrations, partnerships, and platform cohesion that improve end to end customer workflows.

Outcomes 

• Clear product direction: Define and execute a focused product strategy and roadmap aligned to customer needs, market dynamics, and business goals, prioritising impact over noise.
• Measurable business impact: Deliver initiatives tied directly to revenue growth, retention, margin protection, and/or operational efficiency.
• Strong discovery discipline: Establish and maintain a robust customer discovery practice, validating problems before solutions and ensuring shipped capabilities address high value, real world use cases.
• High quality execution: Drive delivery across engineering and cross functional teams, removing blockers, maintaining scope discipline, and ensuring solutions are complete (including workflows, edge cases, and integrations).
• Cross product leverage: Identify and advance integration and partnership opportunities across the Descartes product portfolio to reduce fragmentation and enable seamless customer experiences.
• Commercial influence: Contribute to monetisation decisions including pricing, packaging, positioning, and upsell opportunities.
• Stakeholder confidence: Build trust and alignment with executives and cross functional partners through clear communication, sound judgement, and data driven decision making.

Experience 

• Several years of experience as a Product Manager, owning products through the full product development lifecycle (discovery → delivery → iteration).
• Experience working on B2B SaaS products, ideally in e commerce, order management, inventory, shipping, logistics, or warehouse systems.
• Demonstrated ability to deliver business outcomes, not just features.
• Experience collaborating across multiple products or platforms, including integrations, shared capabilities, or ecosystem partnership.
• Comfortable working with engineering teams in complex, multi system environments.

Skills & Competencies 
Product & Business Expertise
•    Strong product judgement with a clear ability to prioritise what not to build.
•    Proven ability to translate ambiguous problems into structured, actionable plans.
•    Solid understanding of e commerce and/or supply chain systems (OMS, IMS, WMS, shipping/logistics platforms).
•    Ability to connect product decisions to commercial impact (revenue, retention, efficiency).
•    Data driven approach to prioritisation and decision making.

Execution & Leadership
•    High agency: Takes initiative, creates momentum, and owns outcomes end to end.
•    Drives execution across engineering and cross functional teams with accountability.
•    Comfortable navigating complexity, dependencies, and competing priorities.
•    Strong stakeholder management skills—able to influence, challenge, and align.
•    Clear, concise communicator who brings structure to ambiguity and adapts messaging for different audiences.

Customer & Strategic Thinking
•    Customer centric mindset with hands on discovery experience.
•    Ability to define target segments and focus on the highest impact problems.
•    Pragmatic decision maker who balances curiosity with decisiveness.
•    Systems thinker with a cross product, integration oriented perspective.

Culture Add: TEAM Values
We value team members who communicate with transparency, sharing information openly and building trust across functions. You bring excellence and expertise to your craft, holding a high bar for quality while continuously improving your skills. You demonstrate accountability by owning outcomes, following through on commitments, and taking responsibility for results. You are driven by metrics, using data and experimentation to inform decisions and deliver measurable impact.

Aptitudes
• Smart: Able to quickly understand complex systems, connect ideas, and make sound judgments.
• Curious: Actively seeks to understand customer problems, emerging technologies, and better ways of working.
• Coachable: Open to feedback, willing to adapt, and continuously improving through learning.

What’s In It For You
This role offers the opportunity to own meaningful product areas with direct impact on business performance and customer experience. You’ll work on complex, high-value systems at the core of e-commerce and supply chain operations, gaining exposure to both technical and commercial decision-making. You’ll have significant autonomy to shape strategy, define priorities, and drive execution—without being constrained by rigid processes or feature-factory expectations. Your work will be highly visible to leadership, and your ability to deliver outcomes will directly influence the company’s growth trajectory. As the business evolves, so will your scope—offering opportunities to expand ownership across products, influence broader platform strategy, and deepen your leadership impact.

Salary Range: $100,000 - $120,000 USD annually -Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation. 

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.