Title:  Product Manager

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

We’re looking for a Senior Product Manager to play a pivotal role in shaping and scaling our eCommerce SaaS platform. This isn’t just about managing features—it’s about owning outcomes across adoption, retention, monetization, and customer value. You’ll work hands-on across the product lifecycle, from discovery through delivery, partnering closely with Engineering, Design, and Go-to-Market teams to drive measurable business and customer impact.

What You’ll Do

• Own the Product Lifecycle: Drive product strategy and execution end-to-end, from discovery and validation to launch and iteration.
• Deliver Business Impact: Define success metrics and deliver against adoption, retention, monetization, and platform scalability goals.
• Collaborate Cross-Functionally: Partner with Sales, Marketing, and Customer Success to shape pricing, packaging, and go-to-market readiness.
• Build with Scale in Mind: Optimize internal workflows and leverage AI and automation to improve both product efficiency and customer outcomes.
• Execute with Discipline: Prioritize ruthlessly, translate strategy into clear requirements, and work tightly with Engineering to deliver with quality and speed.

What You Bring

• 5–7+ years of experience in B2B SaaS product management, ideally with significant eCommerce platform exposure.
• Hands-on track record of delivering outcomes across growth, retention, monetization, or efficiency.
• Strong commercial and technical acumen in integration-heavy SaaS environments.
• Familiarity with AI-powered tools, data-driven decision making, and workflow automation.
• Excellent communicator who thrives in cross-functional settings and can balance strategic vision with tactical execution.
• Alignment with Descartes Aptitudes:
• Smarts – structured problem-solving and sound judgment.
• Curiosity – eagerness to explore, learn, and challenge assumptions.
• Coachability – openness to feedback and continual growth.
• Work Ethic – persistence and follow-through in driving outcomes.
• Track Record – proven history of delivering results in SaaS/eCommerce.
• Responsibility – ownership mindset and accountability for impact.
• Honesty – integrity, transparency, and customer-first thinking.

What’s In It for You

• Remote-First Flexibility: Work from where you’re most productive, with the flexibility to balance life and work.
• Growth Opportunities: Expand your skills and career path in a high-growth SaaS environment with mentorship and leadership visibility.
• Impact You Can See: Drive initiatives that directly influence customer success, platform growth, and company performance.
• Collaborative Culture: Join a supportive team that values ownership, transparency, and continuous learning.
• Autonomy with Support: Take true ownership of your product area while having the backing of leadership and cross-functional peers.

Why Join Us

You’ll own a high-impact product area with real autonomy and visibility. We value clarity, customer empathy, and results. If you’re driven to build, innovate, and deliver meaningful outcomes—we want to hear from you.

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.