Title:  Operations Administrator

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Operations Administrator
 

Descartes (TSX:DSG) (Nasdaq:DSGX) is a global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Descartes' B2B network, the Global Logistics Network, integrates more than 35,000 trading partners to our cloud-based Logistics Technology Platform to unite their businesses in commerce. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multi-modal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.

POSITION SUMMARY:
 

The operations administrator role is critical to providing administration services in supporting the overall Descartes Air Cargo Internet of Thing (IoT) strategy. The role primarily involves supporting the activities of the Descartes IoT team with supplier and customer administration, accounting functions, upkeep of records, and logistics coordination.

The role includes support of Network activities and ensuring that supplier invoice processes are followed according to Descartes internal requirements, and customers are invoiced correctly each month. You will support those managing customer relationships generally to enhance our customer relationships and inventory management.

The person we require will be a ‘finisher’ who thrives on detail, ensures processes are followed, and the minute is covered as needed. Flexibility in shifts/hours will be required at different times of the working month to fit in with accounting cycles and support business flow.

Reporting to the IOT Network Manager, the role will likely be a full time position but with some flexibility for the right candidate.

RESPONSIBILITIES:
 

Your responsibilities are situated in the following domains:
 

• Administer Accounts Receivable processes for the Descartes-IoT business
• Administer Accounts Payable processes for the Descartes-IoT business
• Maintain inventory records for global storage locations
• Work closely with Network management team to achieve dispatch of equipment to customers and suppliers as and when needed
• Assist in supporting customer relationships with relevant information when needed
• Keep internal systems maintained and up to date/accurate as required
• Administer some office activities in support of the team
• Understand customer administration requirements and assist in delivery
• Ensure Health and Safety policies and procedures are current and complied with at all times
• Champion a clean office environment

QUALIFICATIONS:
 

• Technical proficiency in Microsoft Office applications
• Experience in office administration related role
• Understanding of financial concepts such as accounts receivable and accounts payable
• Commitment to good documentation and processes.
• Strong attention to detail.
• Self-motivated, passionate, and strong sense of accountability and ownership.
• Fit into an entrepreneurial culture that is a fast-paced and pro-active environment.
• Strong focus on Quality and Reliability.
• Excellent verbal and written documentation skills.
• Excellent communication skills, written and verbal

LOCATION:

Nelson, New Zealand  (Full time – 1 FTE)

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com.