Title:  Manager, Integrations

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Overview
Descartes is building a new Integrations Team focused on accelerating go-to-market success and ecosystem growth across our Transportation Management Suite of products, with emphasis on Aljex, MacroPoint and MyCarrierPortal.
The Manager, Integrations is a leadership role responsible for defining and executing our third-party integration strategy while building and leading a team of Integration Specialists. This role sits at the intersection of product strategy, go-to-market alignment, technical execution, and customer success. This leader will serve as both a strategic decision-maker determining which integrations belong in our ecosystem, and a hands-on technical leader who understands APIs, integration specifications, and real-world partner implementation workflows. The role requires deep familiarity with the freight broker, freight technology, and TMS landscape, combined with the ability to translate that knowledge into scalable, high-quality integrations that drive customer value.

Who We’re Looking For
We’re looking for builders. People who get excited about shaping strategy, not just executing it. People who understand freight, not from the outside, but from the inside. You know how customers make money. You understand why TMS integrations matter. You recognize why third-party vendors fight to integrate into various systems. And you have opinions about what should and shouldn’t be part of a winning ecosystem. You’re technical enough to dive into API documentation without blinking but strategic enough to ask whether the integration even makes sense in the first place.You’re hungry. You’re self-starting. You don’t wait for a perfect roadmap — you help define it. You want to be associated with something impactful. You want your decisions to matter. You want to be on the front lines of where freight tech and AI are headed. You’re comfortable working with some of the largest and most sophisticated 3PLs, 4PLs, freight brokers, and shippers in the world — and you’re motivated by helping them win. Most importantly, you want to build something that lasts. If that excites you more than it intimidates you, you’ll thrive here.

Key Responsibilities

Integration Strategy & Go-To-Market Alignment

• Define and own the third-party integration strategy for our TM product suite
• Establish clear criteria and governance for evaluating, prioritizing, and approving new third-party integrations, balancing ecosystem growth with strategic alignment.
• Partner with Product, Sales, Marketing, and Account Management to ensure integrations support go-to-market initiatives, customer acquisition, retention, and expansion.Act as a strategic advisor on integration positioning—when integrations are a competitive advantage, a table stake, or unnecessary.Maintain a clear perspective on the freight tech ecosystem, including TMS platforms, broker tools, and emerging technology partners.

Aljex Ecosystem Leadership

• Lead the strategy for Aljex integrations, recognizing its role as a mission-critical TMS at the center of many third-party vendors’ platforms.
• Determine which partners align with Descartes’ long-term vision and customer needs, and which integrations should be deprioritized or declined.
• Oversee both standardized integrations based on defined integration specifications and custom API integrations for strategic partners.

MacroPoint & MyCarrierPortal Integration Enablement

• Drive a broad and scalable integration approach for MacroPoint and MyCarrierPortal across the diverse TMS landscape.
• Ensure integrations remain current with evolving partner features, APIs, and industry requirements.Improve buyer-friendliness and customer value by delivering high-quality, pre-built integrations that reduce friction for both new prospects and existing customers, ensuring MacroPoint and MyCarrierPortal have best-in-class integration for our customers.

Team Leadership & Execution

• Build, lead, and coach a team of Integration Specialists, setting clear expectations for quality, delivery, and technical exc
• ellence.Track and manage multiple concurrent integration initiatives, balancing new builds, enhancements, and customer-specific integrations.
• Ensure integrations are delivered on time, within scope, and to quality standards.
• Establish and optimize integration workflows, implementation processes, and best practices across the team.
• Provide technical and strategic guidance during complex or high-profile integration projects.
• Serve as the escalation point for integration-related issues that cannot be resolved by Support teams.
• Foster a culture of accountability, continuous improvement, and customer-centric execution.

Qualifications
Required

• Strong experience in the freight broker and freight technology space, with deep familiarity with TMS platforms.
• Demonstrated experience leading or managing technical or integration-focused teams.
• Hands-on experience working with APIs and system integrations, including the ability to review and understand integration specifications.
• Proven ability to align technical initiatives with go-to-market strategy and business outcomes.
• Experience working cross-functionally with Product, Sales, Support, and Account Management teams.
• Strong communication skills, with the ability to engage both technical and non-technical stakeholders.
• Excellent organizational and project management skills.

Preferred
•    Experience with Aljex, MacroPoint, MyCarrierPortal, or similar broker-focused platforms.
•    Background working with third-party freight tech vendors and technology partnerships.
•    Experience designing or scaling integration programs in a SaaS environment.
•    Familiarity with modern API standards (REST, webhooks, authentication models, etc.).

Location & Salary Range: This is a remote position, and the salary range for this role is $85,000–$95,000 USD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation. 

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.