Title:  Activation Consultant - Carrier Integrations

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Mission — Why This Role Exists

The Activations Consultant – Carrier Integrations ensures that carriers and logistics partners connect seamlessly to the Descartes Global Logistics Network.  This role exists to translate complex logistics connectivity requirements into reliable, scalable integrations that enable customers to exchange critical transportation data efficiently and securely across global supply chain systems.

Outcomes — What Success Looks Like

1. Deliver Reliable Carrier Integrations
   Successfully design and implement EDI and API integrations between carriers, TMS platforms, and the Descartes GLN Document Exchange platform, ensuring projects are delivered on time and meet customer connectivity requirements.
2. Enable Efficient Carrier Onboarding
   Support onboarding projects by acting as the technical lead during integration cycles, ensuring carriers are connected to the Descartes network quickly and with minimal disruption.
3. Ensure Integration Quality and Stability
   Validate message flows, troubleshoot integration issues, and support testing and go-live activities to achieve high reliability and minimal production errors across integration workflows.
4. Improve Integration Efficiency
   Contribute reusable mappings, templates, and best practices that reduce implementation time and increase scalability across onboarding projects.
5. Maintain Clear Technical Documentation
   Produce and maintain accurate integration documentation, mapping specifications, and test results to support transparency, knowledge sharing, and operational continuity.
6. Strengthen Cross-Team Collaboration
   Work closely with Professional Services, Product, and Global Activations teams to resolve issues quickly and ensure successful project delivery across global implementations.

Skills & Competencies — How the Work Gets Done

Technical Expertise

• Strong understanding of EDI standards (EDIFACT, ANSI X12) and B2B integration concepts
• Experience implementing system integrations between enterprise platforms, ideally including Transportation Management Systems (TMS)
• Ability to design and maintain data mappings and transformations (e.g., XSLT)
• Experience with API-based integrations and structured data formats such as XML, CSV, and flat files
• Familiarity with secure communication protocols, including AS2 and SFTP
• Experience troubleshooting and validating integration workflows
• Knowledge of logistics messaging such as IFCSUM, IFTMIN, IFTSTA, 204, or 214 is an advantage

Professional Capabilities

• Strong analytical and problem-solving skills when diagnosing complex integration issues
• Ability to translate business requirements into clear technical specifications
• Strong documentation and communication skills with both technical and non-technical stakeholders
• Ability to manage multiple integration projects while meeting delivery timelines
• Comfortable collaborating with global teams, customers, and external logistics partners
• Experience using Jira or similar tools to track implementation work and issues

Culture Add — TEAM Values

At Descartes, we look for people who strengthen our culture through:

• Transparency – Communicating clearly and openly with customers and colleagues to build trust.
• Excellence & Expertise – Demonstrating strong technical mastery and a commitment to continuous improvement in integration practices.
• Accountability – Taking ownership of integration, delivery, and following through on commitments.
• Metric-Driven Results – Using testing results, integration metrics, and operational feedback to improve delivery quality and reliability.

What’s in It for the Candidate

This role offers the opportunity to work at the intersection of technology, logistics, and global connectivity, helping major carriers and logistics providers integrate into one of the world’s largest supply chain networks.

You will collaborate with international teams across Professional Services, Product, and Global Activations, gaining exposure to large-scale logistics technology environments and complex integration challenges. The position provides hands-on experience with modern integration technologies, EDI standards, and API connectivity used across global transportation networks.

As you grow in the role, you will expand your expertise in supply chain connectivity, contribute to improving integration processes, and gain visibility within a global technology organisation.  The work environment is collaborative, fast-moving, and supportive of professional development, with mentorship and knowledge sharing across the team.

The role operates within a flexible global work environment, with working hours Monday to Friday and at least five hours overlapping with the CET time zone, with occasional flexibility depending on project requirements.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. 

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com