Title:  IT Infrastructure Engineer

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team. 
 

Job Description

We are seeking a talented and experienced DevOps Engineer to join our team. The ideal candidate will have a strong passion for automation, cloud technologies, and continuous delivery. This role will play a crucial part in ensuring the smooth delivery of our SaaS packages, hot fixes, and internal support.

Responsibilities:

• Azure DevOps: Utilize Azure DevOps to manage the software development lifecycle, including CI/CD pipelines and artifact management.

• Build and Test: Facilitate the build and test processes for our SaaS packages and hot fixes, ensuring they meet the highest quality standards.
• Install/Upgrade: Support the installation and upgrade of our SaaS packages, providing guidance and troubleshooting assistance as needed.
• Internal Support: Provide technical support to internal teams, addressing their needs and resolving issues promptly.
• Automation: Develop and implement automation scripts and tools to streamline processes and improve efficiency.
• Documentation: Create and maintain comprehensive documentation for build, test, and deployment procedures.
• Version Control: Manage version control systems (SVN and Git) to track changes and maintain code integrity.

• Docker and Kubernetes: Leverage Docker containers and Kubernetes orchestration to deploy and manage applications in a scalable and efficient manner.

Qualifications:

• 5+ years of experience as a DevOps Engineer or in a similar role.

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Strong proficiency in scripting languages (e.g., Python, Bash).
• Experience with cloud platforms, particularly Azure.
• Familiarity with CI/CD pipelines and tools (e.g., Jenkins, Azure DevOps).
• Knowledge of version control systems (SVN, Git).
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.

Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. 

We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.