Title:  Director, Sales eCommerce Solutions



About Descartes: 

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team. 

The opportunity 

We’re growing fast and invite you to join our amazing team.  We’re aiming to double sales across the business, yet again, but we need your help! Reporting to the General Manager of Ecommerce for NA, we are looking for an experienced, collaborative and entrepreneurial sales leader who has built and scaled teams.  Working in partnership with the Ecommerce leadership team, we are seeking a Sales Director to help accelerate growth in our Ecommerce business. You will help define and execute our sales strategy in North America and will build a world-class sales team.  

We need a sales director with a track record of winning complex deals at the executive level by using a consultative sales approach.  For this role, you will need to be a motivator, decisive, persistent and you are a champion of business development that thrives on the hunt. People describe you as a coach, goal-oriented, and a self-starter who enjoys a fast-paced environment.  You understand the value of business planning, are passionate about continuous improvement, and are a champion of a milestone-driven, repeatable, consultative sales approach.  You’re a strong problem solver and excel at listening and asking the right questions.  You ideally have domain knowledge of ecommerce shipping, logistics, and warehouse management, and you have SaaS sales management experience.  

If this sounds like you, please submit your resume and a cover letter describing why you are uniquely qualified for this position. 


What’s in it for you 

A high degree of independence to take action. You will have a supportive, collaborative relationship with the General Manager, Ecommerce North America.  While you will have guidance, direction and support, you will be expected to operate with a high degree of autonomy to deliver your results. 

A chance to make your mark. This is an opportunity to join the leadership of a global supply chain organization that is transforming the supply chain and logistics space. With business unit revenues of $30M+ USD today and a massive, growing market to get after, you will have the opportunity to make a material impact within a $6B+ publicly traded global company.  

Limitless growth opportunity. You will have the chance to grow a market, build your skills, and pursue your aspirations. You will develop, mentor, and grow a team; be mentored; and gain exposure across the organization. You will have the opportunity to move up or across. 


Your priorities 

Drive organic growth. Your initial focus will be to build out a North American sales team for Peoplevox, our ecommerce WMS that helps high growth direct to consumer warehouse operations thrive.  You will focus on adding new accounts and cross-selling new products/offerings to our existing customer base.  

Develop our partner network. You and your team will help identify new and nurture existing partnerships to support your outbound prospecting and lead generation efforts and to help identify and support inorganic/M&A opportunities.   

Build a world-class team. You will hire a diverse team of top talent to help us achieve our goals.  You put people and teams first, empowering them with the skills and knowledge to do their best work. You provide training and mentorship to continuously level up our team to world-class standards. 



  • You have a track record of consistently exceeding/meeting 7-figure ARR quota in SaaS software space  
  • You know how to find, hire and retain A-players 
  • You have coached to a milestone-based, customer centric/value-based sales process 
  • You are a natural coach – you value, enjoy and get personal satisfaction from helping your team grow 
  • You are very comfortable analyzing sales data and forecasting 
  • You have direct experience with ecommerce, warehouse management systems and/or equivalent 
  • You possess unquestioned personal and business integrity, high ethical standards  
  • You prefer and enjoy working in a fast-paced environment 
  • You are highly proficient maintaining high performance standards and ensuring CRM hygiene 
  • BA/BS/BTech degree or equivalent 


Location: This is a remote opportunity, open to applicants authorized to work in the United States or Canada.


Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.


Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. 


We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.

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