Title:  AI Solutions Architect

Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.  By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. 

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. 
 
We’re growing fast and invite you to join our amazing team. 

Descartes Systems (USA) LLC, headquartered in Atlanta, Georgia, seeks an AI Solutions Architect responsible for leading the design and deployment of scalable artificial intelligence (AI) systems across enterprise platforms. This role is central to advancing the company’s next-generation automation and intelligent data products. This position is fully remote. The employee may work from anywhere in the United States.

Specific duties include:

• Designing and implementing enterprise AI architectures that integrate large language models (LLMs), vector databases, and prompt engineering techniques
• Leading the development of conversational and voice-based AI applications using platforms such as Microsoft Copilot Studio and VAPI
• Building and managing AI/ML pipelines on Microsoft Fabric or Azure Databricks, ensuring robust data flows and scalable deployments
• Developing reusable frameworks and solution templates for AI-driven decision support systems and customer-facing applications
• Collaborating with cross-functional teams—including product managers, data engineers and supply chain domain experts—to translate business requirements into intelligent systems
• Defining success metrics for AI solutions and implementing evaluation pipelines for model performance, quality, and reliability
• Designing and optimizing data pipelines for efficient data processing, storage, and retrieval;
• Applying the best practices in data security, governance, and responsible AI, ensuring compliance with ethical standards and corporate policies; and staying informed of trends in generative AI, natural language processing (NLP), and machine learning to continually evolve product and platform strategy.

Requirements:

• Must have a master’s degree in computer science, Data Science, or Information Management.
• Must have five years of experience with advanced SQL for data extraction, transformation, and orchestration.
• Must have four years of experience with:
• Python for automation and orchestration
• Designing and optimizing data pipelines for efficient data processing, storage, and retrieval Developing and deploying dashboards and analytics solutions using Power BI and Tableau.
• Must have three years of experience working with cloud-based data platforms (Azure Databricks and/or Microsoft Fabric).
• Must have experience, integrating artificial intelligence (AI) technologies (Azure AI foundry, and/or Co-pilot Studio).
• Designing solutions incorporating large language models (LLMs) and vector databases using Azure Search, and prompt engineering into data products or analytics solutions; and collaborating with engineering, product, and data science teams to implement enterprise-grade data or AI solutions.

If Interested please submit your resume directly at https://careers.descartes.com

Join Us 
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.  

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability. 

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience. 

Through COVID-19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we're all in this together. 

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish). 
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.